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You can cancel or modify most bookings up to 24–48 hours before check-in (depending on the hotel's policy) from your "My Bookings" dashboard. Navigate to your booking, click "Manage", and select "Cancel" or "Modify". For non-refundable bookings, please contact our support team directly.
Refunds are processed within 3–7 business days for credit/debit cards, and 1–3 business days for wallets. The timeline may vary depending on your bank. You'll receive a confirmation email once the refund is initiated.
Yes. For India-based customers, GST invoices are automatically generated and emailed after checkout. Corporate accounts can access all invoices from their billing dashboard. Contact us at support@adamvacations.com for any invoice corrections.
We accept USD, CAD, EUR, AED, SGD, and INR. Your card will be charged in the currency you select at checkout. Currency conversion fees (if any) are determined by your card issuer.
Visit our Corporate Travel page and fill out the registration form, or email support@adamvacations.com. Our team will review your requirements and set up your account within 24 hours, including centralized billing, a dedicated account manager, and custom hotel rate access.
Yes. We use 256-bit SSL encryption and are PCI-DSS compliant. We never store full card numbers on our servers. All payment processing is handled by certified payment gateway partners.
